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Branch Operations Manager Job Details

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Job Category:  Operations
Job Title:  Branch Operations Manager
Company Country:  United States
State:  Texas - TX
City:  Dallas
Zip:  75234
Job Type:  Full Time Regular
Job Description:  The Branch Operations Manager position is responsible for the operational, financial and customer service performance of multiple Ryder branch locations that provide fleet maintenance service to our commercial truck leasing and rental customers.
  • Bachelor’s Degree with an emphasis on business or transportation or equivalent work experience is required.
  • 5+ years of demonstrated successful management, including previous success in a position with significant profit and loss responsibility.
  • Willingness to relocate to assume the Director of Operations position at the conclusion of the Branch Operations Manager assignment.
  • MBA in Operations Management or other business-related discipline is preferred.
  • Demonstrated success in establishing cost-efficient customer service / customer relations.
  • Six Sigma/Kaizen experience is preferred.
  • Ability to learn unfamiliar technical information quickly.
  • Experience with maintenance related or similar technical related services is preferred.
  • Proven communication skills.
The position will provide leadership to a team of Service managers who are responsible for the day-to-day maintenance operation at their assigned branch locations(s). As a team, the focus will be on enhancing the operations efficiencies, improving customer satisfaction and attaining established financial targets.
The position reports to the Director of Operations of the respective Ryder Business Unit and is intended as a developmental assignment to prepare incumbents for future opportunities as Director of Operations. Initial orientation and development activities will be determined based upon the selected candidate(s) background in order to prepare them for the ultimate assignment of their branch leadership responsibility.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
Employer:  Ryder
07/14/2011
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