| Job Description: |
ESTES WEST, AN ESTES EXPRESS LINES CO.,
IS SEEKING AN
OPERATIONS MANAGER
Job Summary:
- Reports to the Terminal Manager/Assistant Terminal Manager
- Directly supervises dockworkers and support personnel in the loading and unloading of freight
- Schedules and assigns tasks for dock planning and setup
- Ensures timely pickup and delivery of freight and verifies freight for all billing
- Observes loading of trucks for proper handling and distribution of freight for transport
- Enforces all safety measures in regard to balance of freight for safe operation of trucks
- Enforces compliance with administrative policies, procedures, safety rules and government regulations
- Trains new employees and counsels personnel with feedback, coaching and discipline as needed for improved job performance
- Creates and maintains a teamwork environment with employees
- Oversees terminal operations to ensure customer satisfaction while minimizing costs
- Directs investigations into causes of customer complaints and recommends solutions to correct them
- Coordinates drivers and assigns trucks and delivery routes for pickup and delivery of freight
- Records all pertinent information on transport of freight including time of departure, delivery, etc.
- Conducts safety interviews with the driver to include: post accident MVA Reports, workers compensation after accident interviews/reports, notice of violations interviews with drivers and road observation discussions with drivers
- Conducts safety training as needed following accidents, a workers compensation incidence, road observations and notices of violations.
- Maintains equipment and facility for effective, clean and safe operations
- Regular attendance is required
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Qualifications:
- 1 to 2 years of supervisory experience preferred
- Knowledge of all aspects of an LTL terminal
- Must be organized and have a strong work ethic
- Must be an effective leader with the ability to communicate with all levels of employees
- Must be able to work and shift including weekends and in any weather condition
- Knowledge of hazardous materials preferred
- Must have strong interpersonal skills and team building talents
- Must have good computer skills
- Must be capable of lifting a minimum of 25 lbs
- High School Diploma or General Educational Degree (GED), or equivalent combination of education and experience
- Responds well to questions. Ability to read and interpret written information and documents such as safety rules, operations and maintenance instructions and procedure manuals
- Must pass a pre-employment drug screen and will be subject to a criminal history background check
- Must be eligible to work in the United States
Comprehensive Benefits –
- 401 (k) with Company Match
- Accidental Death & Dismemberment Insurance
- College Scholarship Program Awards
- Credit Union *
- Dental Insurance
- Dependent Care Flexible Spending Account
- Dependent Life Insurance
- Direct Deposit *
- Flexible Spending Accounts
- Health Care Flexible Spending Account
- Health Insurance
- Job Referral Bonus Program (Eligible Employees Only)
- Life Insurance
- Paid Holidays
- Paid Vacation
- Paid Time Off Policies
- Prescription Plans
- Safety Awards Program (Specific Employees Only)
- Safe Driving Bonus Program (Drivers Only)
- Service Awards
- Short and Long Term Disability Programs
- Vision Insurance
- Workers’ Compensation
- Jury Duty Leave
Estes reserves the right to change, adjust, amend or terminate its benefits at any time.
*Indicates part-time employee eligibility
At Estes Express Lines- We understand that the dedication and quality of our employees are what sets us apart from other transportation providers. That’s why we strive to create a pleasant and safe work environment that gives our employees the support they need to be successful – today and tomorrow.
Open-Door Atmosphere- The needs and concerns of our employees are a top priority. With our open-door management style, committed professionals in our Fleet Services, Human Resources, Operations, and Safety departments are always accessible and ready to assist you.
Positions are considered open until filled or until we have received an adequate number of applicants. Qualified applicants will be required to complete an on-site application as part of our standard application process.
Estes is committed to equal opportunity for all employees and applicants for employment without regard to race, color, religion, ethnicity, national origin, age, disability, sex (including pregnancy, childbirth or other related medical conditions), genetic information, sexual orientation, veteran or marital status, or any other characteristic protected by law. If you would like an accommodation or any assistance in order to apply for a job, please call 1-877-975-4378 for assistance, or fax your requested accommodation to 804-355-3748. Nothing contained herein is to be construed as an offer of employment or a binding contract of employment for a specific period of time. Employment can be terminated by either the employee or the employer at any time, for any reason, with or without notice.
Affirmative Action / Equal Opportunity Employer
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