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| Job Title: | Customer Service Representative |
| Company Country: | USA |
| State: | Michigan - MI |
| City: | Wixom |
| Zip: | 48393 |
| Job Type: | Full Time Regular |
| Job Description: |
Education Level: None Selected Career Level : Description: The role of the Customer Service Representative is to identify and resolve customer service issues, such as missed pickups and billing issues, in a timely manner. Our Representatives need to be able to manage difficult and/or emotional customer situations and respond promptly to service requests to meet customer commitments. In addition, they must be able to handle high inbound call volume, 80-120 calls per day on average, on a consistent basis. Often times our Customer Services Representatives use as many as four different computer systems during one call. Qualifications: Requirements Apply today if you are interested in real opportunities for career growth while making a difference in the communities we serve. At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, Tuition Reimbursement and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site. |
| Employer: |
Waste Management |
| Post Date: | 05/02/2012 |
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