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Inside Residential Representative II Job Details

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Job Title:  Inside Residential Representative II
Company Country:  USA
State:  Georgia - GA
City:  Marietta
Zip:  30067
Years of Experience Lower:  4 years
Job Type:  Full Time Regular
Job Description:  Education Level:
None Selected

Career Level :


Description:

The Inside Residential Representative position receives and processes calls from residential customers and serves as the end-to-end point of contact for these customers. The Inside Residential Representative (IRR) is responsible for closing new subscription residential customer sales utilizing a consultative selling approach; for resolving customer issues and handling service changes; and for maintaining strong customer relationship and providing ongoing services to current customers.

Qualifications:

  • High school diploma or G.E.D.
  • Ability to use a computer in a Windows based environment
  • Proficiency (perform the skill without assistance) using Microsoft Outlook, Word, and Excel
  • Must be able to type 35 words per minute
  • 4 years of experience working in a customer service or call center handling customer requests, account or order changes and issues.
  • Legally eligible to work in the United States
  • Ability to perform physical requirements of the position with or without reasonable accommodations.
  • Successfully pass pre-employment (post offer) drug screen and background check

Apply today if you are interested in real opportunities for career growth while making a difference in the communities we serve.

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, Tuition Reimbursement and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.

EOE M/F/D/V

Employer:  Waste Management
03/25/2012
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