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Power Generation Field Service Technician III Job Details

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Job Category:  Mechanic
Job Title:  Power Generation Field Service Technician III
Company Country:  United States
State:  California - CA
City:  Ventura
Job Description: 
Extraordinary Technology Requires Extraordinary People!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

Expectations for the Ventura-based Field Service Technician III - POWER GENERATION :

  • Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.
  • Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
  • Escalates unresolved issues to product specialists / Supervisor
  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
  • Completes required documentation such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Completes training in line with skill and business requirements
  • Maintains service vehicle and tools for cleanliness and proper operation
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation, and reports any issues / incidents to site management and to their supervisor

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of â€" then Cummins is where you need to be.
Employer:  Cummins, Inc.
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