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Power Generation Field Service Technician, Level II Job Details

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Job Category:  Mechanic
Job Title:  Power Generation Field Service Technician, Level II
Ref Number:  1800015U
State / Province:  Colorado - CO
City:  Broomfield
Job Description: 
Power Generation Field Service Technician Level II

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of - then this is where you need to be.

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers' success.

This is an exciting opportunity in Henderson, CO for a Power Generation

Field Service Technician Level II. Cummins North America is where you can work on industry leading engine technology such as High-horsepower GenSets, Integrated Power Systems, and PowerCommand panels in the Commercial Industrial, Data Center, and Prime Power markets while working in some of the most beautiful scenery in the world.

An Extraordinary Cummins Technician...

• Embraces new technology for diagnostics and data gathering.

• Focuses on a high level of customer service and communications.

• Looks to develop their skill set and product knowledge through classroom, hands-on, and virtual training.

• Mentors and coaches junior technicians.

• Readily adapts to a changing work environment and work assignments.

POSITION PURPOSE:

The Power Generation Field Service Technician- Level II has safety, customer satisfaction, and business responsibilities within branch operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. The Power Generation Field Service Technician- Level II is responsible for the diagnoses and completes less complex repairs to generators and components at the customer's site.

RESPONSIBILITIES:

SAFETY

• Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in Company accident prevention and safety improvement activities.

• Maintain adequate personal tooling to perform assigned tasks.

CUSTOMER SATISFACTION

• Respond to all customer requests courteously and professionally, in a timely and responsive manner.

• Travel to designated customer sites and perform professional quality field service repairs consistent with Company standards.

• Maintain a clean, professional personal appearance at all times, meeting all Company standards for professional appearance.

• Advise the Service Supervisor of parts needed for necessary repairs.

• Keep Service Supervisor continually apprised, and utilize the Service Supervisor to assist in answering customer questions and problems when necessary.

BUSINESS

• Document detailed, complete and legible descriptions of all repair operations performed, using required all forms and procedures.

• Accurately record time, expenses, and mileage.

• Demonstrate a positive attitude and a high level of personal credibility and integrity with dealers, customers, management, and co-workers.

OTHER

• Maintain company and product confidentiality.

• Attend and participate in all meetings, trainings, and activities as required.

• Stay apprised of new techniques relevant to the work being performed; achieve and maintain technical competency.

• Adhere to all Company policies and departmental procedures and rules.

• All other duties as required.
Employer:  Cummins, Inc.
03/12/2018
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