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Diesel Field Service Technician- Level I Job Details

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Job Category:  Mechanic
Job Title:  Diesel Field Service Technician- Level I
Ref Number:  180001OO
State / Province:  Texas - TX
City:  Houston
Job Description: 
If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of - then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers' success. Working with industry leading technology and diagnostic tools, you'll deliver solutions that build your knowledge base and fuel your career. This entry-level role is filled with a variety and learning beyond the technology in our engines, you'll quickly learn about safety and diagnostic tolls, as well as our newest product updates.

This is an exciting opportunity in Houston, TX for an Engine Field Service Technician. Cummins North America is where you can work on industry leading engine technology such as 40hp to 2500 hp engines or onan gensets.

An Extraordinary Cummins Technician...
  • Embraces new technology for diagnostics and data gathering.
  • Focuses on a high level of customer service and communications.
  • Looks to develop their skill set and product knowledge through classroom, hands-on, and virtual training.
  • Mentors and coaches junior technicians.
  • Readily adapts to a changing work environment and work assignments.
Skills and Experience Required:
  • Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.
  • Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
  • Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
  • Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.






Employer:  Cummins, Inc.
03/14/2018
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