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Field Service Technician Job Details

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Job Category:  Mechanic
Job Title:  Field Service Technician
Company Country:  Canada
Ref Number:  180002QB
City:  Red Deer
Job Description: 
Field Service Technician


We are currently seeking an Field ServiceTechnician to become part of our dynamic team. This position will be field based in the city of Red Deer, AB and report in through our Calgary, AB branch.

Reporting to the Service Manager , this position is responsible for troubleshooting and repair of our customer’s engines, electronic systems, and related components. This position will work closely with and build customer relationships with Automotive & Agricultural Dealers, Oil & Gas companies as well as other Trucking / Fleet customers in Red Deer and surrounding area. The majority of time this role will be working in a remote field service environment, but may be required to work out of other branch locations as needed. This position will support customers in Red Deer and surrounding area on a 24/7 basis

  • Troubleshoot and repair Cummins engines.
  • Utilize computer software and diagnostic tools to identifyproblems.
  • Work closely with other technicians and customer servicerepresentatives.
  • Provide excellent customer service to Cummins customers.
This position will work Monday to Friday from 0730 â€" 1600hrs as per shift rotation. Please note that any future shift changes that mayoccur are made in accordance with the terms and conditions of employment.

  • Must be legally eligible to work for any employer in Canadawithout sponsorship.
  • Must hold a valid Red Seal Journeyman qualification as HeavyDuty Equipment Technician.
  • Familiar with Cummins Insite software and have good computerskills
  • Strong team player who is able to work unsupervised.
  • Solid organization and communication skills.
  • Must have a valid driver’s license with a clean driversabstract.
  • Must be able to work from a field service truck in allweather conditions.
  • Excellent customer service skills.
  • Strong focus on customer service excellence and puttingsafety first in everything you do.
  • Must participate in an on call rotation and work overtime asrequired.
Cummins Sales and Service â€" Western Canada is an exclusive distributor for Cummins Inc., the world’s largest independent manufacturer of diesel engines and a global leader in power generation technology. With 14 branches and over 700 employees across Western Canada, we are a growing company dedicated to providing our customers with solutions they can count on.

We offer competitive wages, benefits package, employer matched Pension Plan, and opportunities for development and career advancement. We are an equal opportunity employer dedicated to diversity in the workplace.

For more information, please visit at

We thank all applicants, but only those selected for furtherconsideration will be contacted.


Primary Location Canada-Alberta-Red Deer

Job Type Shop

Recruitment Job Type Technician

Job Posting May 4, 2018, 1:36:24 PM

Unposting Date Ongoing

Req ID: 180002QB

Employer:  Cummins, Inc.
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